Product support

Hard Guard Security support.

Get installation guidance, documented configuration help and assistance diagnosing confirmed Hard Guard Security errors or compatibility problems.

Before you contact support

Initial responseBest effort. The free open-source edition does not include a guaranteed response time.
Support includesInstallation and basic configuration guidance, documented feature clarification, bug reports and compatibility diagnosis for current releases.
Not includedCustom development, website repair, malware removal, server administration, third-party customization or emergency incident response.
Never send: WordPress or SMTP passwords, Turnstile secrets, TOTP secrets, recovery codes, API keys, private authentication tokens or database exports containing personal data.

Prepare a support request

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